Each satellite radio has its very own ID number, referred to as a Radio ID. (You may also see it referred to as an ESN number or SID.) You’ll need your Radio ID number to register and log into your account, check the details of your trial subscription, activate a trial (if not already active), refresh your radio and more. We recommend you write it down and keep it handy for reference. You can easily locate your Radio ID in one of the following ways:
- For most radios, the Radio ID will display when you tune to Channel 0.
- If that doesn’t happen, use the “Menu” function of your radio to locate it.
- Your Radio ID is also printed on the letter included with the Welcome Kit we’ve sent you.
If your trial subscription is not yet active, or if you’re not receiving all the channels you should be getting, your radio may need a refresh signal. You can have one sent in just a few moments! Have your Radio ID or VIN handy, then send a refresh signal.
No. Subscribe now — or at any time during your trial — and you will still enjoy every bit of your trial time. You will NOT be charged for the package you choose until your trial is over. Once you subscribe, you can cancel at any time by calling 1-888-539-7474. Subscribe now — or at any time during your trial— so you don’t have to remember to do it later. Be sure to have your Radio ID/ESN handy.
No. Your trial subscription is just a trial — it’s yours to enjoy for the duration. Of course, we hope you’ll love it so much you sign up to keep enjoying all our great programming. But again, there are no strings attached. If you have not yet purchased a subscription package for after your trial ends, your SiriusXM service will automatically stop at the end of your trial period.
The length of your trial subscription depends on the vehicle you’ve purchased or leased. There are several ways to find out:
- Check the paperwork that came with your vehicle
- Register and login to your SiriusXM account
- Look out for the Welcome Kit we’ve sent you, which includes information about your trial and when it will end.
Most new and used vehicle trials include our very best subscription package, the All Access package. It has the most channels and the most flexibility we offer — and it’s all yours to enjoy during your trial. With All Access, you get every channel available on your satellite radio, plus you can listen on the app, online and at home.
- Over 140 satellite channels to enjoy in your car, coast-to-coast, 24/7.
- All kinds of commercial-free music, plus every major sport, world-class news and the biggest names in talk & entertainment.
- All of our premium programming, including Howard Stern, every NFL, MLB®, and NBA game, NHL® games, every NASCAR® race, 24/7 talk channels dedicated to the biggest leagues, and much more.
- The ability to enjoy SiriusXM anywhere you go. Listen in your car, plus you can listen on the app and online.
- Over 5,000 hours of On Demand shows, interviews and performances at your fingertips! Download and save videos on your smartphone, tablet or computer.
- A sneak peek of Howard Stern video.
- Personalized recommendations for channels, artists and shows based on what you like.
Platinum is our very best subscription package – with the most channels and the most flexibility we offer. With Platinum, you get every channel available on your satellite radio, plus you can listen on the app and online — so you can enjoy SiriusXM wherever you are. Here’s what’s included:
- 350+ channels, including 150+ in your car & more to stream
- Ad-free music for every genre & decade plus artist-created channels
- Original talk, podcasts, exclusive comedy & news from every angle
- NFL, MLB, NBA, NHL, and NCAA play-by-play, NASCAR and PGA TOUR, plus the biggest names in sports talk
- 2 Howard Stern channels, including video
- Personalized ad-free music streaming stations with Pandora
- SiriusXM video library of in-studio shows & performances
You can add your new car to your account, remove any old radios you no longer have and transfer unused service from your old car to your new one. (Certain restrictions apply). Our online service is available 24/7 and is easy to use. And you won’t lose any of your trial subscription when you transfer your service. If you need additional assistance, our dedicated Customer Care team is here to help. Just call 1-888-539-7474 or chat online with a representative.
Locate your radio Radio ID, then activate your trial subscription.
Contact our Customer Care team at 1-888-539-7474 for more information.