Once I opt-in to the Program, when will my customers start automatically receiving their 3-month trial?
Once your DM confirms program launch, it will take anywhere from 7-10 days before your customers are included in the automated process. Going forward, your customers should be automatically activated on the consumer trial once sold record information is received. We recommend that you verify that the Dealer Demo Service is active prior to the vehicle sale, so the customer has their SiriusXM Platinum plan active from the time of delivery.
As an added benefit of opting in to this program, your prior customers, dating back as far as 6 months prior to program launch date may be eligible to receive the 3-month trial from SiriusXM. The only customers not eligible will be those currently on a trial or a paid subscription. Notification of trial activation to these customers will arrive through the mail.